If you receive a "Something went wrong" error when using the Investor portal via your device's browser, follow these steps below:
1. Clear your browser's cache
For Chrome:
- On your computer, open Chrome.
- At the top right, click More
.
- Click More tools
Clear browsing data.
- Choose All time.
- Select Cache.
- Click Clear data.
See https://support.google.com/chrome/answer/2392709 for more information
For Microsoft Edge:
1. Open Microsoft Edge then click the ellipsis ••• situated in the upper right corner of the browser.
2. In the drop-down list, select History.
3. Click the ellipsis ••• at the top of the History list, then select Clear browsing data in the menu.
4. In the Clear browsing data pop-up, select All time under Time range, check the boxes next to
- Browsing history
- Download history
- Cookies and other site data
- Cached images and files
and then press the Clear now button.
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